Behind every installation is an experience that matters. Our customers have rated us “Excellent” on Trustpilot, the independent customer research specialist.
Rated “Excellent”
We provide a personalised service, working with you to create energy-efficient double-glazing solutions to enhance your home.
From initial consultation and quote, through to ordering and installation, our friendly team of experts take care of you, every step of the way.
Not All Double-Glazing Is Created Equal
You might be surprised to learn that even if your existing windows and doors are double-glazed, it does not necessarily guarantee they are energy-efficient.
Minimum window energy ratings (WER) didn’t come into effect until 2002, where the minimum WER to meet Building Regulations in England was an E-rating. From 2010 to June 2022, the minimum WER was raised to a C-rating, and even now – following the latest changes in legislation – the minimum requirement is still only a B-rating. To put these energy ratings into perspective, a C-rated window loses up to 94% less heat than an E-rated window.
To this day, many double-glazing companies only install windows and doors that meet minimum Building Regulation requirements. This tends to keep the initial upfront cost to you (the purchase price) down, but having windows and doors with lower energy ratings ultimately means keeping your heating on for longer and spending more on energy bills – not to mention producing more CO2.
Why Buy truhouse. Double-Glazed Windows & Doors?
10-Year Guarantee
Our windows and doors are designed to stand the test of time – we’ll register your installation with FENSA and give you a 10-year guarantee to prove it.
Made in Britain
Our team are dedicated to supporting the UK economy and reinvesting in other British businesses. truhouse. manufacturers and suppliers are all local or family businesses where possible.
No Subcontracting
Fully employed, experienced and accountable installation teams trained to our exacting standards means no disruption, no damage, and no sub-par workmanship.
No Hard Sell
No sales staff or sales push – just a friendly customer service team and experienced technical surveyors who know their stuff and help you make the right choices.
No Haggle Pricing
With no commission, no bonuses, a fixed pricing structure, and no bogus offers or discount, you get our very best price first time, every time. No exceptions.
Energy-Efficient Windows
Here at truhouse, we’ve been installing A-rated windows and doors as standard for as long as they’ve been on the market, and calculations from the Glass and Glazing Federation (GGF) show that – in addition to giving your home a facelift – upgrading your older thermally-inefficient windows and doors with truhouse. can save you money year after year:
| What Year Were Your Windows Installed? | Minimum Window Energy Rating (WER) in England | Predicted Energy Bill Savings When Upgrading to A-Rated Windows from truhouse. | Predicted CO2 Savings When Upgrading to A-Rated Windows from truhouse. |
| Pre-2002 | Unrated or a U-Value of 2.6 W/m2k | Save £184.25 per year* | Save 0.47 tonnes per year* |
| Between 2002-2010 | E-Rated or a U-Value of 2.0 W/m2k | Save £106.30 per year* | Save 0.27 tonnes per year* |
| Between 2010-2022 | C-Rated or a U-Value of 1.6 W/m2k | Save £47.24 per year* | Save 0.12 tonnes per year* |
*Source: The Glass and Glazing Federation’s Energy Savings Calculator. Calculations are based on replacing double-glazed uPVC windows in a typical detached house with 23.7m2 of windows and gas central heating, with A-rated thermally-efficient windows.
Double-Glazed Windows
Looking to upgrade your existing windows? We have a wide range of energy-efficient windows to choose from in a variety of different styles, materials, colours, and finishes.
- Windows designed and made-to-measure to your exact requirements
- Keep your home warm and reduce your energy bills
- 10-year guarantee on all windows
Double-Glazed Doors
Looking to upgrade your existing doors? We have a wide range of energy-efficient doors to choose from in a variety of different styles, materials, colours, and finishes.
- Doors designed and made-to-measure to your exact requirements
- Keep your home safe and secure from intruders
- 10-year guarantee on all doors
100% positive reviews:
Mandy B
Fitted a new composite stable door. Great service from surveyor, showroom staff and fitters. Worked quickly, cleanly. Superb job, thank you 😊
Wotton-under-Edge
Derek H
Two experienced guys turned up and did a difficult job without any fuss. Our new door was fitted perfectly and looks great. Thank you truhouse.
Stroud
Mark H
From quote, to showroom, to survey, to installation and aftersales, we have been impressed and extremely pleased with the professional and friendly approach. The windows look fantastic and the installation was clean and efficient. The on-site team Dan and Josh were brilliant and nothing was any bother. They answered all our queries and addressed any concerns quickly. They had a high attention to detail. We would recommend this company to anyone looking for new or replacement windows.
Lechlade
Ryan C
Our experience with truhouse was a pleasure from start to finish. The process was easy, straightforward, and there was no big sales pitch or pressure to go ahead. They worked with us to find a solution that worked for our budget, and the look and quality we wanted for our house. The windows look amazing and the house felt immediately warmer one the windows were in. Would highly recommend.
Stroud
Paul H
Truhouse ensured I was kept informed of when the installation was planned and their fitter was excellent and courteous whilst fitting the door to my property. The product supplied is excellent but has only been fitted for a couple of weeks.
Hereford
Dawn A
This is the second time this year I have used the services of truhouse. The first time they fitted a new front door with which I am very pleased. This time they replaced two windows in my porch, the work and quality of the product is excellent. In all my dealings with the truhouse team, whether speaking on the phone, going into the showroom, or with the fitter Dave, they are all courteous, friendly, helpful and provide an excellent service.
Leominster
Alan F
Excellent communication, product and installation.
Cirencester
Sarah K-H
Very professional service from phone enquiry, measure-up visit and written quote, phone updates and installation. Would recommend, pricey but you get what you pay for. Had a black aluminium steel framed full glass door fitted – very pleased with it 😀👍
Hereford
Kirsty W
Great service and superb finish. We’re really happy with the results.
Stonehouse
Beth B
We are very pleased with the competitively priced window and sliding door truhouse installed. From the start, Dave and Mo gave us useful information about products and recorded all requests. Their work and attention to finishing was excellent. They made sure we knew how to use the locks, and they completed a check-list at the end of the job. What a pleasure having a company that puts excellence first.
Brecon
Six Simple Steps to Your Replacement Windows and Doors
1
Quote
Complimentary design, consultation and quick, FREE, no-obligation quote.
2
Survey
Precise measurements and planning ensures perfection everytime.
3
Order
Ensure you make the right decision for you – sleep on it for 7 days!
4
Manufacture
Your new windows and doors will be expertly crafted in Britain.
5
Install
Professional insallation within 3 weeks*, leaving your home clean and tidy.
6
Guarantee
FENSA registration and 10-year guarantee for added peace of mind.
You tell us what you like and our friendly team of experts will guide you through our easy process.
tru. support
* From point of order. Lead times may vary subject to requirements.
Frequently Asked Double-Glazing Questions
There are a few different answers to this question, and it is vital to pay attention to which surface of the glass condensation forms on, as it’s location indicates the cause and points to the solution.
If you’re noticing condensation forming within the two panes of glass in your double-glazed unit (known as the cavity), then this is a visual indication that the seal has failed and the double-glazed unit will need to be replaced.
If you’re seeing condensation form on the room side surface of your glass, this would indicate high levels of moisture and inadequate ventilation in the room. There are different steps you can take to resolve this depending on the type of room (i.e. bathroom, kitchen, bedroom, etc.) and exact cause, but increasing ventilation is always helpful.
If you’ve recently had your windows or doors replaced and are now getting condensation on the external/outside surface of some of them (often described as a light misting or dew concentrated centrally on the glass) after a cold clear night, this is an indication that your windows and doors are incredibly energy-efficient and preventing heat loss from your home. This condensation is temporary, will clear fairly quickly, and won’t lead to any damp problems, so is nothing to be concerned about.
For a deep dive into how and why condensation occurs on certain surfaces, as well as some advice about reducing condensation based on where it’s occurring, please click here.
The lifespan of double-glazing can vary depending on several factors, including its composition, the quality of the installation, and how well looked after and maintained it is.
There are a few different signs that indicate it might be time to consider replacing your double-glazing:
Condensation within the cavity:
If you notice condensation forming between the glass panes, it indicates that the seal has failed and moisture is entering the space between the glass. This not only impairs the thermal efficiency but also affects the appearance of the glass due to the misting and clouding that occurs.
Damage or deterioration:
Physical damage, such as cracks, chips, or warping, can significantly impact the performance and appearance of double-glazing. If the damage is beyond repair or if you notice significant deterioration, replacement may be necessary.
Draughts or air leaks:
Over time, the seals around the windows can deteriorate, leading to draughts and air leaks. If you feel noticeable draughts coming through your windows or doors, especially when they are closed, it might be time to consider replacement.
Energy efficiency concerns:
Older double-glazed windows and doors don’t provide the same level of energy efficiency as newer models with their advances in technology. If you begin to notice a significant increase in your energy bills (that isn’t simply due to energy company price increases) or if your windows and doors are not effectively insulating your home, upgrading to more energy-efficient windows and doors can help reduce energy costs.
Noise reduction:
If you live in a noisy area and your current windows are not effectively reducing the outside noise, upgrading to windows with enhanced sound insulation properties can make a noticeable difference.
But it’s important to note that these are general guidelines. If you have concerns about the performance or appearance of your windows and doors, please do get in touch with your nearest truhouse. team today, and our friendly experts can assess your situation and provide tailored advice.
Unfortunately we don’t currently offer a standalone glass replacement service – we only replace windows and doors in their entirety.
The only exception to this is in the rare event that the glass in a window or door installed by truhouse. has failed under warranty.
Despite the fact that we don’t offer our own glass replacement service, your local truhouse. team may be able to recommend a reputable company in your area. Click here to find your nearest truhouse. team.
