Behind every installation is an experience that matters. Our customers have rated us “Excellent” on Trustpilot, the independent customer research specialist.
Rated “Excellent”
We provide a bespoke service, working with you to create energy-efficient double-glazing solutions to enhance your home.
Our friendly team of experts take care of your double-glazed replacement windows and doors in Hay-on-Wye every step of the way, from quote and ordering through to supply and installation.
Not All Double-Glazing Is Created Equal
Even if your existing windows are double-glazed, you may be surprised to know it doesn’t necessarily guarantee they are energy efficient.
Minimum window energy ratings (WER) didn’t come into effect until 2002, where the minimum WER to meet Building Regulations in England was an E-rating. From 2010 to June 2022, the minimum WER was raised to a C-rating, and even now – following the latest changes in legislation – the minimum requirement is still only a B-rating. To put these energy ratings into perspective, a C-rated window loses up to 94% less heat than an E-rated window.
To this day, a lot of double-glazing companies only install windows and doors that meet minimum Building Regulation requirements. This can keep the initial upfront cost to you (the purchase price) down, but having doors and windows with lower energy ratings ultimately means keeping your heating on for longer and spending more on energy bills – not to mention producing more CO2.
Looking for double-glazing Hay-on-Wye? Get a quote today for replacement double-glazed windows and doors in your area.
Why Buy truhouse. Double-Glazed Windows & Doors?
When choosing truhouse. as your double-glazing installer in Hay-on-Wye, you can benefit from the below:
10-Year Guarantee
Our windows and doors are designed to stand the test of time – we’ll register your installation with FENSA and give you a 10-year guarantee to prove it.
Made in Britain
Our team are dedicated to supporting the UK economy and reinvesting in other British businesses. truhouse. manufacturers and suppliers are all local or family businesses where possible.
No Subcontracting
Fully employed, experienced and accountable installation teams trained to our exacting standards means no disruption, no damage, and no sub-par workmanship.
No Hard Sell
No sales staff or sales push – just a friendly customer service team and experienced technical surveyors who know their stuff and help you make the right choices.
No Haggle Pricing
With no commission, no bonuses, a fixed pricing structure, and no bogus offers or discount, you get our very best price first time, every time. No exceptions.
Energy-Efficient Double-Glazing Hay-on-Wye
Our expert team have been installing A-rated double-glazed doors and windows in Hay-on-Wye as standard for as long as they’ve been on the market, and calculations from the Glass and Glazing Federation (GGF) show that – as well as giving your home a facelift – upgrading your older thermally-inefficient windows and doors with truhouse. can save you money year after year:
| What Year Were Your Windows Installed? | Minimum Window Energy Rating (WER) in England | Predicted Energy Bill Savings When Upgrading to A-Rated Windows from truhouse. | Predicted CO2 Savings When Upgrading to A-Rated Windows from truhouse. |
| Pre-2002 | Unrated or a U-Value of 2.6 W/m2k | Save £184.25 per year* | Save 0.47 tonnes per year* |
| Between 2002-2010 | E-Rated or a U-Value of 2.0 W/m2k | Save £106.30 per year* | Save 0.27 tonnes per year* |
| Between 2010-2022 | C-Rated or a U-Value of 1.6 W/m2k | Save £47.24 per year* | Save 0.12 tonnes per year* |
*Source: The Glass and Glazing Federation’s Energy Savings Calculator. Calculations are based on replacing double-glazed uPVC windows in a typical detached house with 23.7m2 of windows and gas central heating, with A-rated thermally-efficient windows.
Double-Glazed Windows Hay-on-Wye
Looking to upgrade your existing windows? We have a wide range of energy-efficient windows to choose from in a variety of different materials, styles, colours and finishes.
- Made to measure windows designed to fit your exact requirements
- Keep your home warm and reduce your energy bills
- 10-year guarantee on all windows
Double-Glazed Doors Hay-on-Wye
Looking to upgrade your existing doors? We have a wide range of energy-efficient doors to choose from in a variety of different materials, styles, colours and finishes.
- Made to measure doors designed to fit your exact requirements
- Keep your home safe and secure from intruders
- All doors come with a 10-year guarantee
100% positive reviews:
Paul H
Truhouse ensured I was kept informed of when the installation was planned and their fitter was excellent and courteous whilst fitting the door to my property. The product supplied is excellent but has only been fitted for a couple of weeks.
Hereford
Dawn A
This is the second time this year I have used the services of truhouse. The first time they fitted a new front door with which I am very pleased. This time they replaced two windows in my porch, the work and quality of the product is excellent. In all my dealings with the truhouse team, whether speaking on the phone, going into the showroom, or with the fitter Dave, they are all courteous, friendly, helpful and provide an excellent service.
Leominster
Sarah K-H
Very professional service from phone enquiry, measure-up visit and written quote, phone updates and installation. Would recommend, pricey but you get what you pay for. Had a black aluminium steel framed full glass door fitted – very pleased with it 😀👍
Hereford
Beth B
We are very pleased with the competitively priced window and sliding door truhouse installed. From the start, Dave and Mo gave us useful information about products and recorded all requests. Their work and attention to finishing was excellent. They made sure we knew how to use the locks, and they completed a check-list at the end of the job. What a pleasure having a company that puts excellence first.
Brecon
Carol J
The fitters Dave and Mo were clean and tidy. Fitted in freezing conditions. Top quality job.
Hay-on-Wye
Liz B
I chose truhouse as they were a small local family-run business. I wanted new windows and doors for my own property and the property we rent out. From start to finish, truhouse were professional and would help in any way they could. The guys who came to fit the doors and windows were very professional and tidied up after themselves. I would certainly recommend truhouse for replacement doors or windows.
Hereford
Dawn A
Positive experience from my first enquiry through to the fitting of front door. Every person I had dealings with, whether it was on the telephone, in person at the office/showroom, or Dave who came to measure and fit the door, was friendly, courteous and helpful. I am delighted with the quality and appearance of my new front door.
Leominster
Carrie E
From start to finish truhouse has been outstanding – the right level of professionalism, approachability and friendliness that has made the whole process stress free. I can not rate the filters enough – they have done an outstanding job and the administration and communication throughout has been faultless. I am one very satisfied customer!
Hereford
Phil P
Supplied and fitted new front door and windows. A thoroughly professional job and cleaned up well after installation. The installers were very polite and helpful. Job well done and the price was very competitive 🙂
Hereford
Caroline J
We have known truhouse as a company for many years and know of their commitment to excellence and quality customer service, but we had never actually bought windows from them until now. They absolutely didn’t let us down. Not only competitive on price, but super friendly, great advice and reliably turned up when they said they would. We are so pleased with our windows – it’s changed our whole experience of our bedroom. Thank you!
Hereford
Six Simple Steps to Your Replacement Windows and Doors
1
Quote
Complimentary design, consultation and quick, FREE, no-obligation quote.
2
Survey
Precise measurements and planning ensures perfection everytime.
3
Order
Ensure you make the right decision for you – sleep on it for 7 days!
4
Manufacture
Your new windows and doors will be expertly crafted in Britain.
5
Install
Professional insallation within 3 weeks*, leaving your home clean and tidy.
6
Guarantee
FENSA registration and 10-year guarantee for added peace of mind.
You tell us what you like and our friendly team of experts will guide you through our easy process.
tru. support
* From point of order. Lead times may vary subject to requirements.
Frequently Asked Double-Glazing Questions
There are a few different answers to this question, and it is vital to pay attention to which surface of the glass condensation forms on, as it’s location indicates the cause and points to the solution.
If you’re noticing condensation forming within the two panes of glass in your double-glazed unit (known as the cavity), then this is a visual indication that the seal has failed and the double-glazed unit will need to be replaced.
If you’re seeing condensation form on the room side surface of your glass, this would indicate high levels of moisture and inadequate ventilation in the room. There are different steps you can take to resolve this depending on the type of room (i.e. bathroom, kitchen, bedroom, etc.) and exact cause, but increasing ventilation is always helpful.
If you’ve recently had your windows or doors replaced and are now getting condensation on the external/outside surface of some of them (often described as a light misting or dew concentrated centrally on the glass) after a cold clear night, this is an indication that your windows and doors are incredibly energy-efficient and preventing heat loss from your home. This condensation is temporary, will clear fairly quickly, and won’t lead to any damp problems, so is nothing to be concerned about.
For a deep dive into how and why condensation occurs on certain surfaces, as well as some advice about reducing condensation based on where it’s occurring, please click here.
The lifespan of double-glazing can vary depending on several factors, including its composition, the quality of the installation, and how well looked after and maintained it is.
There are a few different signs that indicate it might be time to consider replacing your double-glazing:
Condensation within the cavity:
If you notice condensation forming between the glass panes, it indicates that the seal has failed and moisture is entering the space between the glass. This not only impairs the thermal efficiency but also affects the appearance of the glass due to the misting and clouding that occurs.
Damage or deterioration:
Physical damage, such as cracks, chips, or warping, can significantly impact the performance and appearance of double-glazing. If the damage is beyond repair or if you notice significant deterioration, replacement may be necessary.
Draughts or air leaks:
Over time, the seals around the windows can deteriorate, leading to draughts and air leaks. If you feel noticeable draughts coming through your windows or doors, especially when they are closed, it might be time to consider replacement.
Energy efficiency concerns:
Older double-glazed windows and doors don’t provide the same level of energy efficiency as newer models with their advances in technology. If you begin to notice a significant increase in your energy bills (that isn’t simply due to energy company price increases) or if your windows and doors are not effectively insulating your home, upgrading to more energy-efficient windows and doors can help reduce energy costs.
Noise reduction:
If you live in a noisy area and your current windows are not effectively reducing the outside noise, upgrading to windows with enhanced sound insulation properties can make a noticeable difference.
But it’s important to note that these are general guidelines. If you have concerns about the performance or appearance of your windows and doors, please do get in touch with your nearest truhouse. team today, and our friendly experts can assess your situation and provide tailored advice.
Unfortunately we don’t currently offer a standalone glass replacement service – we only replace windows and doors in their entirety.
The only exception to this is in the rare event that the glass in a window or door installed by truhouse. has failed under warranty.
Despite the fact that we don’t offer our own glass replacement service, your local truhouse. team may be able to recommend a reputable company in your area. Click here to find your nearest truhouse. team.
