Double-Glazed Timber Windows Pontypool

Truhouse ensured I was kept informed of when the installation was planned and their fitter was excellent and courteous whilst fitting the door to my property. The product supplied is excellent but has only been fitted for a couple of weeks.

This is the second time this year I have used the services of truhouse. The first time they fitted a new front door with which I am very pleased. This time they replaced two windows in my porch, the work and quality of the product is excellent. In all my dealings with the truhouse team, whether speaking on the phone, going into the showroom, or with the fitter Dave, they are all courteous, friendly, helpful and provide an excellent service.

Very professional service from phone enquiry, measure-up visit and written quote, phone updates and installation. Would recommend, pricey but you get what you pay for. Had a black aluminium steel framed full glass door fitted – very pleased with it 😀👍

We are very pleased with the competitively priced window and sliding door truhouse installed. From the start, Dave and Mo gave us useful information about products and recorded all requests. Their work and attention to finishing was excellent. They made sure we knew how to use the locks, and they completed a check-list at the end of the job. What a pleasure having a company that puts excellence first.

The fitters Dave and Mo were clean and tidy. Fitted in freezing conditions. Top quality job.

I chose truhouse as they were a small local family-run business. I wanted new windows and doors for my own property and the property we rent out. From start to finish, truhouse were professional and would help in any way they could. The guys who came to fit the doors and windows were very professional and tidied up after themselves. I would certainly recommend truhouse for replacement doors or windows.

Positive experience from my first enquiry through to the fitting of front door. Every person I had dealings with, whether it was on the telephone, in person at the office/showroom, or Dave who came to measure and fit the door, was friendly, courteous and helpful. I am delighted with the quality and appearance of my new front door.

From start to finish truhouse has been outstanding – the right level of professionalism, approachability and friendliness that has made the whole process stress free. I can not rate the filters enough – they have done an outstanding job and the administration and communication throughout has been faultless. I am one very satisfied customer!

Supplied and fitted new front door and windows. A thoroughly professional job and cleaned up well after installation. The installers were very polite and helpful. Job well done and the price was very competitive 🙂

We have known truhouse as a company for many years and know of their commitment to excellence and quality customer service, but we had never actually bought windows from them until now. They absolutely didn’t let us down. Not only competitive on price, but super friendly, great advice and reliably turned up when they said they would. We are so pleased with our windows – it’s changed our whole experience of our bedroom. Thank you!

Outstanding service from everyone at truhouse in Hereford. We had a lovely new composite front door. Fitter was professional and friendly. He checked we were happy with everything, before leaving. Many thanks.

Two very nice, friendly and professional guys replaced my ropey old conservatory doors this morning with two beautiful tailor-made doors which I have already noticed keep out the draught and noise. Everything was left spotlessly clean and tidy and the work was done by lunchtime. I wouldn’t call truhouse. a cheap option but the work is done with care and with good quality materials.

Truhouse are a very friendly company to deal with. We have had some not-so-good experiences with other companies in the past, and were pleasantly surprised to be dealt with so professionally. Dave and Mo, the fitters, were very friendly and we liked that they called us by our first names. All in all very happy customers, who would not hesitate to recommend truhouse.

Thank you to all the team for an outstanding service from start to finish. We are extremely pleased with the finished work 🤗 We must have been a nightmare for you as we were so fussy about how we wanted everything to look but the fitters (Mo & Dave) were amazing, checking every detail before carrying out work. The whole process was incredible.

Excellent service from start to finish. No hard sell. I approached them at the Hereford showroom. Excellent communication of when the door would be made and for organising the fitting date. Fitters on the day were great and did a very neat job. I would highly recommended them.

Helpful from day one. The team listened, to our aesthetic and financial wants and needs and helped us choose the right windows for our significant restoration project. Communication was spot on throughout the process. The guys who fitted the windows were helpful and worked brilliantly with our builder. All of the office team were thoughtful and kept us informed throughout. Couldn’t be more pleased with the end result and would recommend without hesitation.

I was slightly apprehensive having the windows replaced with frost on the ground, and having had a chequered past with double glazing installs didn’t help either, but I did not need to worry, the installation went like clockwork. The install team made really light work of a big job with a smile and a lot of professionalism. Once again a big thanks to all, getting decent support and quality workmanship is on the wain nowadays so it is nice to recommend a company where it still exists.

Right from the first call back they were friendly, courteous and helpful. The initial surveyor that came out to quote was knowledgeable and extremely thorough checking everything would fit correctly. Not at all pushy and about closing the deal. All communication was really easy, I always got a response to my emails and didn’t have to wait very long to have the doors installed. The installers were fantastic. I think my house was cleaner after they left than it was before! I am so pleased that I went with this company.